SHIPPING POLICY

We are proud to offer free shipping on all orders!

Order processing

Orders are processed Monday to Friday within 1–3 business days. We do not process or ship on weekends or public holidays. Please allow additional processing time during peak and sale periods.

Once an order has been placed and processed, we may not be able to change the shipping details. If you need to update your information, please contact us as soon as possible at support@vurelle.com.

Delivery times

After processing, estimated delivery times are:

• Australia & New Zealand: 10–20 business days

• Other countries: 15–30 business days

These are estimates and not guaranteed. In rare cases, delivery may take longer due to customs or carrier delays that are beyond our control.

Order tracking

Once your order ships, we will send you a tracking number so you can follow its progress in real time.

Questions

For any questions about shipping or to track your order, please contact us at support@vurelle.com.